In today’s world there are natural and manmade disasters that affect us all. For charities, these events may have a great impact – donations increase significantly, staff work longer hours to provide support and direct marketing agencies are on call to get that emergency mailing out. When such an event happens, the situation may become stressful and your staff should focus their efforts where it is needed most.

Minerva Emergency Services is offered to current and new clients and can be on a standby or as needed basis. In hours, we can be setup for data entry and donation processing. We can do straight data entry as well as credit card processing. We will work with you if Minerva is not your core database, in getting you file exports to upload into your current system. We arrange for all of the logistics – banking setup, shipping of forms to the IMS office, tax receipting and setup of any business/data rules. Our turnaround to you is in days and depending on how quickly you need the donations entered and processed, can be as little as 24 hours.

We have the staff, technology and resources to help your organization in times of need. This service is also available for holiday or peak periods, year-end or when you need an extra set of hands. Does your organization have an emergency plan? Does it include donation processing? To help you determine what services your organization should have in place, please contact IMS at (416) 620-1965.