We open and process thousands of pieces of mail a day. We have dedicated PO Boxes in Toronto, across Canada and the United States. We recognize regional differences and the importance they are to your donors and community. In these cases, we work with you on having your mail re-directed to us. Wherever you are located, we will arrange to get your mail to us.

Once your mail is at our offices, it under goes processes for opening, batching and data entry. We have over 50 dedicated full time staff who are data entry specialists. Our staff work on one or two clients, ensuring accuracy and all of your business rules are followed. All of our processes are audited in an Annual CICA 5970 Audit.  Security is always our number one priority.

We also have capabilities for receiving electronic donations. This includes telemarketing, DRTV and face-to-face gifts. All of your electronic needs are transferred to us by using our secure FTP sites. Again, ensuring that none of your donors’ information is ever compromised – security is our number one priority.

Savings

  • Leave the hassle of opening mail to us
  • Refocus saved time on fundraising and donor stewardship
  • Greater cost efficiency

Outsourcing saves times and money and these resources can instead be focused on the real matter at the heart of your organization. Many items such as mail opening, donation processing, batching and administration of expired credit cards and returned cheques – often steer you away from completing your chosen mission.

To help you figure out if outsourcing is right for you, click here to download our free guide on questions to ask service providers.