Minerva Services is annually audited and receives the highest available standards, CICA 5970. CICA 5970 is a Canadian standard administered by the Canadian Institute of Chartered Accountants and is the SAS 70 United States equivalent developed by the American Institute of Certified Public Accountants. These programs have specific requirements for service providers who manage customer data and focuses on compliance, security and access.

Areas that are assessed in the audit include:

  • Administration and organization
  • Facilities
  • Logical access
  • Network security
  • Computer operations
  • Back-up and Recovery
  • Change management

By making the investment in this important program, IMS adheres to best practices and ensures that our applications are always secure.