If you have answered YES to any of these questions a Minerva Virtual Office package for registered charities is exactly what you need. A Minerva Virtual Office package will give your organization a real physical presence in Toronto, Canada without the cost of maintaining a staffed office.
Unlike other virtual office solutions Minerva Virtual Office specializes in taking care of the needs specific to the not-for-profit sector.
Since 2002 Minerva Fundraising Solutions has been offering a complete set of donor database management solutions including:
Daily receiving of direct mail reply forms and donations by post at a post office box in the name of each charity client.
Daily receiving of event forms and donations by courier or by post.
Reconciliation of funds to forms.
Data entry of donations and entry fees for events.
Banking with secure delivery of funds by Brinks to a local branch of each charity client’s Canadian bank.
Debit and credit card processing for one time and recurring donations.
Donor database management using our cloud based Minerva database – with optional transfer of data to another database system of your choosing.
Tax receipting, thank you letters, expired credit card letters and other fulfillment as required.
A virtual assistant who is also an experienced not-for-profit Account Manager to deal one-on-one with your donors and people making inquiries.
PHYSICAL PRESENCE IN TORONTO
A registered physical presence in Toronto for your not-for-profit charitable organization.
PERSONAL ATTENTION TO ALL INQUIRIES
Inquiries and donor requests by email or snail mail picked up regularly and answered promptly, or forwarded on to your main office based on agreed upon business rules.
RECEPTIONIST ANSWERING CALLS
Your charity’s very own local or toll free telephone number answered in the name of your charity from 9am to 5 pm EST Monday to Friday.
CLOUD BASED DATABASE
Real time updates of your charity’s data into your own cloud based Minerva donor database system or another cloud based donor database system.
WAREHOUSE STORAGE SPACE
Storage of your charity’s marketing and other materials in our secure warehouse that’s attached to our office facility.
Grow your Canadian presence WITHOUT any overhead or staffing costs!